Effective Date: 25th Jan 2025
At Sri Vasista Biotech, we are committed to delivering your orders efficiently and on time. Please review our shipping and delivery policy to understand the timelines and procedures.
1. Delivery Timeline
- All orders are processed and dispatched within 1-2 working days after confirmation.
- The estimated delivery time is 3 to 7 working days, depending on your location.
- Delivery timelines may vary due to unforeseen circumstances such as natural disasters, public holidays, or logistical challenges.
2. Shipping Charges
- Shipping charges, if applicable, will be displayed during the checkout process.
- Free shipping may be offered for orders above a certain value, as per promotional policies.
3. Order Tracking
- Once your order is dispatched, you will receive a confirmation email or message with the tracking details.
- You can track the status of your shipment through the provided tracking link or by contacting our customer support team.
4. Delivery Locations
- We deliver to all major cities and regions across India.
- For remote or inaccessible areas, delivery timelines may be extended, and additional shipping charges may apply.
5. Failed Delivery Attempts
- If the delivery is unsuccessful due to an incorrect address or unavailability of the recipient, our courier partner may attempt a second delivery.
- In case of repeated failed attempts, the order will be returned to us, and additional charges may apply for re-shipping.
6. Contact Us for Support
If you have any questions regarding your shipment or delivery, please contact us at:
Phone: +91-8497909985
Email: [email protected]
We are here to assist you and ensure your order reaches you on time.